EasyJet ‘doing everything possible’ for passengers as chaos after canceled flights continues


EASYJET said it was doing everything possible to “minimize the impact” on travelers following further cancellations at Belfast International Airport.

The low-cost airline said it was cutting 24 flights a day to and from Gatwick Airport until June 6.

This morning the airline canceled its 6.15am departure from Gatwick to Belfast City Airport.

The latest cancellations follow the recent withdrawal of flights from Belfast over IT problems, which left hundreds of passengers stranded.

Last weekend, flights, including between Manchester and Belfast, as well as Gatwick, were canceled.

An easyJet spokesperson said the company is “doing everything possible to minimize the impact of the disruption to our customers, offering people on canceled flights the option to rebook or receive a refund as well as hotel accommodation and meals if required.

They said: ‘All customers who need to arrange their own hotel accommodation will be reimbursed.

Travelers have been urged to check online flight trackers to track the status of scheduled flights.

The easyJet spokesman added: “Although this is beyond our control, we are sorry for any inconvenience caused. The safety and well-being of our customers and crew is our top priority.”

In an earlier statement announcing the cancellations from Gatwick, which is expected to see more than 200 flights axed in the coming days, the company said the move was “necessary to provide reliable services during this busy time”.

Chaos is seen at terminals across Europe due to a surge in travelers following the Covid pandemic, with Dublin International Airport experiencing huge queues which caused flights to be missed many people.

A spokesman for the Consumers Council yesterday reiterated the advice to those whose flights have been disrupted, telling customers: ‘You should be offered a full refund within seven days or be re-routed by the airline. You may also be entitled to compensation.

EasyJet flights to and from Belfast International Airport were also delayed yesterday.

Traveler Conor Heaney took to Twitter to complain that there was “no information offered by anyone” about the delays.

Speaking of a scheduled flight to Glasgow, he added: “An hour after the flight was due to depart… we finally get an announcement… to say the flight has been delayed!


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